Contact information
Before contacting support
- Confirm whether you are trying to create an account or login.
- Note which provider you are trying to access.
- Use the same email address connected to your SweepsPay account.
- Never send passwords by email or text.
Support response expectations
For the fastest help, include your name, phone number, provider name, and whether the issue is account setup, login access, deposit/redeem assistance, or general support. Do not send passwords by email or text.